Privacy Policy

This Privacy Policy describes how personal information is collected, used, and shared when you visit or make a purchase from Tulsica.

We follow applicable laws including the Information Technology Act, 2000 and Information Technology Rules, 2011.

1. Personal Information We Collect

We may collect device information such as browser, IP, timezone, cookies, and site activity.

When you place an order, we may collect name, billing/shipping address, phone, email, and payment details (processed securely by gateway).

We do not store card or UPI credentials on our servers.

2. How We Use Information

Process and fulfill orders
Payments, shipping, invoices, and support
Fraud prevention and analytics
Marketing and service updates

3. Sharing of Information

Data may be shared with payment providers, logistics partners, hosting, analytics providers, or authorities when required by law. We do not sell customer data.

4. Cookies

Cookies help improve experience, remember preferences, and understand traffic. You can disable cookies in browser settings.

5. Data Security

We follow reasonable security practices. Access to data is limited to authorized personnel.

6. User Rights

Access your data
Correct your data
Delete your data
Withdraw consent

7. Data Retention

Order data is retained for records unless deletion is requested.

8. Communication Consent

By using the website, you consent to order updates and promotional communication. You can opt out anytime.

9. Changes to Policy

We may update this policy at any time. Latest version is on the website.

10. Contact Details

Abhishek Verma, Customer Support Head
Email: support@tulsica.com