Payment Policy
This Payment Policy describes terms and conditions related to payments made on the Tulsica website.
1. Accepted Payment Methods
- Debit card
- Credit card
- UPI
- Net banking
- Wallets (if available)
- Cash on Delivery for eligible orders
Payments are processed via secure third-party gateways.
2. Payment Security
Online payments use secure encryption. We are not responsible for bank or payment gateway failures.
3. COD
COD is available for selected products/locations and may be disabled for high-value or suspicious orders.
4. Order Confirmation
Orders are confirmed after successful payment or COD verification. Orders may be canceled for failure, risk, unavailability, or pricing errors.
5. Pricing Policy
Prices are in INR unless stated otherwise and may change without notice.
6. Failed Transactions
If money is deducted on failed payment, refund is processed by bank/gateway and may take 3-10 business days.
7. Refund of Payment
Refunds are governed by return/refund/cancellation policies and usually take 7-14 working days.
8. Fraud Prevention
We may cancel orders in case of fraud suspicion, mismatch, or incorrect details.
9. Taxes
Applicable taxes are included or shown separately at checkout.
10. International Payments
International orders require prepaid online payment; COD is not available.
11. Payment Disputes
Contact support@tulsica.com for payment issues. Jurisdiction: Nawada, Bihar.
12. Changes to Policy
Policy may be modified at any time. Continued use implies acceptance.
13. Contact
TULSICA FINE JEWELS PRIVATE LIMITED
Vijay Bazar, Nawada, Bihar - 805110
Email: support@tulsica.com